ETA LATE APRIL
ONE-YEAR WARRANTY
ADDITIONAL 2021 ROOK ACCESSORIES
FIND OUT WHAT SIZE FITS YOU
A rider's height is best determined for size with S/M (17.5" frame) optimal for people 5'2" to 5'7" and M/L (19.5" Frame) ideal for those 5'8" to 6'6".
SIZE GUIDE
| SIZE | FRAME | RIDER'S HEIGHT |
|---|---|---|
| S/M | 17.5" | 5'2" TO 5'7" |
| M/L | 19.5" | 5'8" TO 6'6" |
Weight capacity for both sizes is 285lbs (130kg)
WARRANTY POLICY:
All of our e-bike models come with a three-year frame warranty plus a one-year or 800km (whichever comes first) replacement warranty on major parts. If a part is defective in manufacturing process we will replace it free of charge. All parts can be easily ordered on our website.
RETURN POLICY:
We are so confident in the quality of our e-bikes and know that you will love them. As such, we are proud to offer a 7-day no questions asked money back guarantee on all of our models.
* Only applies to customers who buy their bike directly from the Surface 604 website
Winner, Best Affordable Electric Bike for 2018/2019
EBR (ElectricBikeReview.com) is the most trusted source for electric bike reviews. Every year, EBR names a select few ebikes for their “Editor’s Choice for Best Electric Bikes”.
ETA LATE APRIL
CHOOSE A BATTERY
ADDITIONAL ACCESSORIES
CHOOSE A COLOR
CHOOSE A FRAME SIZE
FIND OUT WHAT SIZE FITS YOU
A rider's height is best determined for size with S/M (17.5" frame) optimal for people 5'2" to 5'7" and M/L (19.5" Frame) ideal for those 5'8" to 6'6".
SIZE GUIDE
| SIZE | FRAME | RIDER'S HEIGHT |
|---|---|---|
| S/M | 17.5" | 5'2" TO 5'7" |
| M/L | 19.5" | 5'8" TO 6'6" |
Weight capacity for both sizes is 285lbs (130kg)
WARRANTY POLICY:
All of our e-bike models come with a three-year frame warranty plus a one-year or 800km (whichever comes first) replacement warranty on major parts. If a part is defective in manufacturing process we will replace it free of charge. All parts can be easily ordered on our website.
RETURN POLICY:
We are so confident in the quality of our e-bikes and know that you will love them. As such, we are proud to offer a 7-day no questions asked money back guarantee on all of our models.
* Only applies to customers who buy their bike directly from the Surface 604 website
Winner, Best Affordable Electric Bike for 2018/2019
EBR (ElectricBikeReview.com) is the most trusted source for electric bike reviews. Every year, EBR names a select few ebikes for their “Editor’s Choice for Best Electric Bikes”.
Reviews
CanadaWry well built, great looks, and a superb ride. We couldn't be happier, great service and sales people.
CanadaJust noticed that my review of March 9th only credited one star. This is incorrect and should have been 5 stars!. I'll try to correct it. Within 4 weeks of ordering our Rooks, they arrived. Two weeks of no information were slightly frustrating, but when the news of dispatch came.then their arrival came quite quickly. Tha bikes are bigger and heavier than we expected, but when ridden then seem perfectly in scale. They are beautifully built and fantastic to ride. It’s still winter in Ontario so we haven’t yet put them through their paces, but our short rides so far leave you with a smile on your face.
CanadaWithin 4 weeks of ordering our Rooks, they arrived. Two weeks of no information were slightly frustrating, but when the news of dispatch came.then their arrival came quite quickly. Tha bikes are bigger and heavier than we expected, but when ridden then seem perfectly in scale. They are beautifully built and fantastic to ride. It’s still winter in Ontario so we haven’t yet put them through their paces, but our short rides so far leaveyou with a smile on your face.
CanadaLove my new bike! Can't wait to hit the trails! Had to watch a video to put it together as there were no instructions but all went well and we are good to go!
CanadaJust received it yesterday, October 22. Just tried it briefly and seems very good.
POWERFUL 500W MOTOR
The Rook comes equipped with a 500W hub motor that is extremely powerful (peaks at 750W).
With a torque sensor and throttle on demand, the Rook is great for those that could benefit from an extra boost to make it up the hill.
Geared for performance - we paired all that power with an industry-leading 12mosfet 25A controller, so Rook delivers unmatched torque and speed.
Watch out for other riders as you zip pass them.
UNLOCKED 28MPH (45KMH) CLASS 3
UPTO 65 MILE RANGE (105KM) 20AH
(CLASS 3 READY)
POWERFUL 500W MOTOR
The Rook comes equipped with a 500W hub motor that is extremely powerful (peaks at 750W).
With a torque sensor and throttle on demand, the Rook is great for those that could benefit from an extra boost to make it up the hill.
Geared for performance - we paired all that power with an industry-leading 12mosfet 25A controller, so Rook delivers unmatched torque and speed.
Watch out for other riders as you zip pass them.
UNLOCKED 28MPH (45KMH) CLASS 3
(CLASS 3 READY)
Whisper Smooth Torque Sensing Pedal Assist
Because an electric bike is only as good as it’s power distribution.
Precision torque sensing performance at 104 cadence pulses per revolution; 1,000 torque samples per second.
Rook’s incredibly smooth torque sensor knows how hard
you’re pedalling down to the microsecond and matches it with proportionate power.
Custom drop out design delivers whisper smooth torque
sensor sensation at any assist level.
In fact, you’ll swear it’s as smooth as a mid-drive motor.
Gone are the days of simple cadence sensors!
Redesigned Cockpit
Now with an extra-large colour LCD display to show all vital information and provide added security.
SURFACE604 Color LCD Display with Micro USB Jack
Bigger display: 3.5" for 2021 vs. 3.2" for 2020.
Set a passcode and the bike won’t start without it, just like your phone.
LONG RANGE BATTERY
Rook's high capacity 48V 10.4Ah Samsung lithium-ion battery provides maximum range.
Rook can handle heavy loads and travel up to 35 miles on a single charge.
As an added bonus the battery also features a USB plug for charging a mobile device on the go.
Upgrade to 48V14Ah battery is available.
)
LONG RANGE BATTERY
Rook's high capacity 48V 10.4Ah Samsung lithium-ion battery provides maximum range.
Rook can handle heavy loads and travel up to 35 miles on a single charge.
As an added bonus the battery also features a USB plug for charging a mobile device on the go.
Upgrade to 48V14Ah battery is available.
KEY
TECH SPECS
(80MM WITH QUICK RELEASE)
MOTOR
500W (Peaks At 750W) Bafang Geared Hub Brushless Motor
UPGRADED MOTOR WIRE HARNESS
30Ah, can handle up to 120C current
DRIVE MODE
Drop Out Torque Sensing Pedal Assist with a Throttle
TORQUE
65Nm
THROTTLE
Thumb Push Activated Throttle
CONTROLLER
SURFACE604 Designed 12 MOS 48V 500W 25Ah, Smart
TOP SPEED
20mph (32kmh)*, Comes as Class 2
(Unlocked) 28mph (45kmh), as Class 3
BATTERY
Included: 48V 14Ah / 672Wh
Samsung lithium-ion 18650 cells
Upgrade option: 48V 20Ah / 960Wh
Samsung lithium-ion 21700 cells
BATTERY RANGE
Upto 45mi (72km) with a 48V14Ah Battery
Upto 65mi (105km) with a 48V20Ah Battery
BATTERY CHARGE TIME
3-4 Hours for a Full Charge from Empty
DISPLAY TYPE (NEW)
SURFACE604 Color LCD Display with Micro USB Jack
Bigger display: 3.5" for 2021 vs. 3.2" for 2020
FORK
SR SUNTOUR XCM 27.5 SUSPENSION FORK
80MM with QUICK RELEASE
DERAILLEUR - REAR
SHIMANO ALIVIO 9 Speed
CASSETTE
SHIMANO 12-34T
BRAKES
TEKTRO Auriga Hydraulic Disc Brakes, Post Mount, with Motor Inhibitors
CRANK SET
SAMOX 42T Front Sprocket
ROTORS
180mm Rotor Front/Rear x 2.34mm thick with Motor Inhibitors
BOTTOM BRACKET
SAMOX Sealed Bottom Bracket
FRAME TYPE
Tapered Headtube, Custom Reinforced Battery Mounts,
Internal Cable Routing, Post Mount Brakes
FRAME MATERIAL
6061 Aluminum Alloy
STEM
SATORI Up2+, Adjustable
FENDERS
SKS fenders made in Germany
LIGHTS
BÜCHEL front/rear lights
HANDLEBAR
PROMAX Aluminum, 30mm Rise With 15° Backsweep and 700mm Wide
GRIPS
PU Leather Wrapped, Full Length 145mm
PEDALS
WELLGO Platform, with Die Casting Body
CHAIN
KMC 9-Speed
SEAT POST DIAMETER
30.4mm
WHEELS/TIRES
KENDA KWICK 27.5" X 2.4" with Reflective Trim
RIMS
Aluminum Alloy Double Wall Rim, 27.5″x13Gx36H
KICKSTAND
Adjustable Heavy-Duty Aluminum
STANDOVER HEIGHT
Small-Medium: 28.5” (724mm)
Medium-Large: 30” (762mm)
RECOMMENDED RIDER HEIGHT
Frame Sizes: S/M - 17.5", M/L - 19.5"
For Riders: S/M 5’2”-5’7”, M/L 5’8” - 8’8”
NET WEIGHT (INCLUDING BATTERY)
26.6KG/58lbs(14AH)
27.75KG/61lbs (20AH)
WEIGHT CAPACITY
285lbs(130kg)
BATTERY WEIGHT
14AH battery 3.45KG/7.5lbs
20AH battery 4.65KG/10lbs
STANDARD FEATURES
Welded Rear Rack, Adjustable Kickstand, Chain Guide, Water Bottle Bosses
OPTIONAL UPGRADE FEATURES
21700 Samsung Cells 48V20Ah Battery, NCX Suspension Seat Post
NEW FEATURES
Bigger wheels, wider tires - smoother ride
New handle bar - more comfortable grip and seating position
| S/M | M/L | ||
|---|---|---|---|
| TTH. | Top Tube Length (mm) | 573.8 | 619.2 |
| HTA. | Head Tube Angle (deg) | 70.0 | 70.0 |
| HTL. | Head Tube Length (mm) | 184.5 | 184.5 |
| STA. | Seat Tube Angle (deg) | 74.0 | 73.0 |
| STL. | Seat Tube Length (mm) | 431.8 | 482.6 |
| CSL. | Chainstay Length (mm) | 431.0 | 431.0 |
| WB. | Wheelbase (mm) | 1088.9 | 1120.9 |
KEY
TECH SPECS
(80MM WITH QUICK RELEASE)
VIEW ALL TECH SPECS
MOTOR
500W (Peaks At 750W) Bafang Geared Hub Brushless Motor
UPGRADED MOTOR WIRE HARNESS
30Ah, can handle up to 120C current
DRIVE MODE
Drop Out Torque Sensing Pedal Assist with a Throttle
TORQUE
65Nm
THROTTLE
Thumb Push Activated Throttle
CONTROLLER
SURFACE604 Designed 12 MOS 48V 500W 25Ah, Smart
TOP SPEED
20mph (32kmh)*, Comes as Class 2
(Unlocked) 28mph (45kmh), as Class 3
BATTERY
Included: 48V 14Ah / 672Wh
Samsung lithium-ion 18650 cells
Upgrade option: 48V 20Ah / 960Wh
Samsung lithium-ion 21700 cells
BATTERY RANGE
Upto 45mi (72km) with a 48V14Ah Battery
Upto 65mi (105km) with a 48V20Ah Battery
BATTERY CHARGE TIME
3-4 Hours for a Full Charge from Empty
DISPLAY TYPE (NEW)
SURFACE604 Color LCD Display with Micro USB Jack
Bigger display: 3.5" for 2021 vs. 3.2" for 2020
FORK
SR SUNTOUR XCM 27.5 SUSPENSION FORK
80MM with QUICK RELEASE
DERAILLEUR - REAR
SHIMANO ALIVIO 9 Speed
CASSETTE
SHIMANO 12-34T
BRAKES
TEKTRO Auriga Hydraulic Disc Brakes, Post Mount, with Motor Inhibitors
CRANK SET
SAMOX 42T Front Sprocket
ROTORS
180mm Rotor Front/Rear x 2.34mm thick with Motor Inhibitors
BOTTOM BRACKET
SAMOX Sealed Bottom Bracket
FRAME TYPE
Tapered Headtube, Custom Reinforced Battery Mounts,
Internal Cable Routing, Post Mount Brakes
FRAME MATERIAL
6061 Aluminum Alloy
STEM
SATORI Up2+, Adjustable
FENDERS
SKS fenders made in Germany
LIGHTS
BÜCHEL front/rear lights
HANDLEBAR
PROMAX Aluminum, 30mm Rise With 15° Backsweep and 700mm Wide
GRIPS
PU Leather Wrapped, Full Length 145mm
PEDALS
WELLGO Platform, with Die Casting Body
CHAIN
KMC 9-Speed
SEAT POST DIAMETER
30.4mm
WHEELS/TIRES
KENDA KWICK 27.5" X 2.4" with Reflective Trim
RIMS
Aluminum Alloy Double Wall Rim, 27.5″x13Gx36H
KICKSTAND
Adjustable Heavy-Duty Aluminum
STANDOVER HEIGHT
Small-Medium: 28.5” (724mm)
Medium-Large: 30” (762mm)
RECOMMENDED RIDER HEIGHT
Frame Sizes: S/M - 17.5", M/L - 19.5"
For Riders: S/M 5’2”-5’7”, M/L 5’8” - 8’8”
NET WEIGHT (INCLUDING BATTERY)
26.6KG/58lbs(14AH)
27.75KG/61lbs (20AH)
WEIGHT CAPACITY
285lbs(130kg)
BATTERY WEIGHT
14AH battery 3.45KG/7.5lbs
20AH battery 4.65KG/10lbs
STANDARD FEATURES
Welded Rear Rack, Adjustable Kickstand, Chain Guide, Water Bottle Bosses
OPTIONAL UPGRADE FEATURES
21700 Samsung Cells 48V20Ah Battery, NCX Suspension Seat Post
NEW FEATURES
Bigger wheels, wider tires - smoother ride
New handle bar - more comfortable grip and seating position
| S/M | M/L | ||
|---|---|---|---|
| TTH. | Top Tube Length (mm) | 573.8 | 619.2 |
| HTA. | Head Tube Angle (deg) | 70.0 | 70.0 |
| HTL. | Head Tube Length (mm) | 184.5 | 184.5 |
| STA. | Seat Tube Angle (deg) | 74.0 | 73.0 |
| STL. | Seat Tube Length (mm) | 431.8 | 482.6 |
| CSL. | Chainstay Length (mm) | 431.0 | 431.0 |
| WB. | Wheelbase (mm) | 1088.9 | 1120.9 |
